FAQs

Payment Methods
Q: What payment methods do you accept?
A: We accept the following payment options:

Credit or debit cards, including Visa, Mastercard, and American Express.
Placing an Order
Q: How do I place an order?
A: Follow these simple steps to complete your purchase:

Browse our website and select your desired items.
Add them to your shopping cart.
Proceed to checkout, providing your shipping and payment details.
Review your order and click “Place Order” to confirm your purchase.
Order Modifications
Q: Can I cancel or modify my order after it’s placed?
A: Contact our customer service team as soon as possible. While we strive to process orders quickly, changes may not be possible after shipping has begun.

Order Tracking
Q: How can I track my order?
A: Once your order is shipped, you will receive a confirmation email containing a tracking number. Use this number on the courier’s website to monitor your package’s status.

International Shipping
Q: Do you offer international shipping?
A: Yes, we ship internationally. Availability and shipping costs may vary depending on the destination. You can view shipping options and costs during the checkout process.

Return Policy
Q: What is your return policy?
A: Please refer to our Refund Policy for detailed information. In general, we accept returns and exchanges within 7 days for items that are unused and in their original condition. Customized items may not be returnable unless they arrive damaged or defective.

Initiating Returns or Exchanges
Q: How do I initiate a return or exchange?
A: Contact our customer service team with your order details. They will provide you with step-by-step instructions to complete the process.

Refund Timeframe
Q: How long does it take to receive a refund?
A: Refunds are processed within 1-3 business days after we inspect and accept the returned item. The time it takes for the refund to appear in your account depends on your financial institution.

Sizing/Product Assistance
Q: Can I get help with sizing or product information?
A: Absolutely! Our customer service team is here to assist with sizing, product details, and any other questions you may have.

Contacting Customer Service
Q: How can I contact your customer service team?
A: You can reach us via email at service@stussydaily.shop. We strive to respond promptly and ensure you have an excellent shopping experience